Novotel Paris Centre Bercy

Hotel staff is friendly, rooms are clean and had enough space for our family of four and luggage. Great location if you are using the hotel as a starting point for exploring Paris by metro, and arriving by train to Gare de Lyon. There were no waits at breakfast and service was quick and prompt. Bar staff was extremely friendly and helpful.

The train station lines were right outside the hotel, with lovely restaurants, bakeries, pharmacies, and grocery minimarts. While food was available outside of the hotel easily, and the deliveroo and uber eats app made it quite easy to order food in at a good price, a complimentary breakfast would have been nice for the price we paid per night. The room was clean and comfortable and everyday they restocked the toiletries and coffee cart. If you are wondering why it's so quiet in Bercy, the Bercy Village is a unique and cute alley with happening restaurants and a few Luxury shops and cinema for families. I would stay here again.

Great location to visit Disney and Paris city center alike (Gare de Lyon within a 10-minute walk and Bercy metro station at doorstep). The hotel is functional (no-frills), with a good family room and a very good breakfast. There was a magician entertaining the kids on Saturday morning, which was a plus. The staff at the front desk was friendly and professional.

Great location and now a new metro right at the front door. Big rooms and good breakfast.

The lobby area is very welcoming, comfortable, clean and always smelling good. It was always pleasant to walk into the hotel after a day out visiting Paris. The sweets at the counter are a nice detail and are of better quality than those in some five star hotels. Breakfast had a lot of variety and the quality was excellent. The breakfast and meal area is very comfortable and pleasant, more than the photos on the website give away. This area was a factor that helped us decide on this hotel, and it ended up exceeding our expectations. A special thanks to Zohra for her friendliness, smile and tireless help. It made all the difference in our stay and made our time at the hotel even more enjoyable. Thanks also to Mourad for his great friendliness and help, as well as to Amynata for her quick help in offering us a place to store our luggage before check-in. Our room 232 was always clean and tidy to perfection, so we would like to thank the person who took care of it, whose name we don't know. Please convey our thanks to this person as well. The staff is the most important part of the whole experience. The room was a bit smaler than we'd like, but was comfortable and quiet. We also liked the small fridge, the safe, and the correct temperature in the room. Rituals products were a nice detail. Our room had a comfortable couple's bed which provided proper sleep and rest.